Professional Selling: Step 3 – Become a High-Performer

Categories: All courses, MyLS & Sales
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About Course

Offered by

Instructors

Scott Inks
Kennesaw State University
 
Terry Loe
Kennesaw State University
 
Foundational Skills and Knowledge Required of High Performing Salespeople. This course takes the mystery out of sales call preparation, execution, and follow up. Learners will gain a clear understanding of the sales process and the fundamental skills required to build lasting, long-term, trusting relationships with customers. Participants in Course Three will gain skills in planning a sales call from beginning to end while also seeking out opportunities to connect with the prospect. Important to successfully engaging with the prospect is being able to present and quantify the product as a solution to the prospect’s problems. Successful salespeople need to be able to manage objections, build trust, and gain commitment, as well as follow up with their prospect and turn them into a buyer.
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What Will You Learn?

  • The Sales Engagement Begins
  • The Sales Call Plan
  • Opening the Conversation
  • Seek Out Connections.
  • Cost Benefit Analysis
  • Return on Investment
  • The FABC Process.
  • Building Trust at Every Step of the Process
  • Understanding the Four-Step Process
  • Tracking the Conversion Ratio.
  • What to Do After the First No
  • What to Do After the Sale is Made
  • Sales Negotiation Preparation
  • The Art of the Follow-Up: The Process

Course Content

01_sales-call-preparation

  • 01_the-sales-engagement-begins
    04:42
  • 02_the-sales-call-plan
    04:03
  • 03_opening-the-conversation
    03:34
  • 04_seek-out-connections
    03:00

02_presenting-the-solutions

03_handling-objections

04_gaining-the-commitment

05_importance-of-follow-up

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