Managing Employee Performance

Categories: All courses, HR
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About Course

Instructor

Larry Bourgerie

Offered by

University of Minnesota

 

Once you have hired good employees, the next step that successful people managers take is to develop the full potential of their employees. Performance management is a process that helps managers achieve the goal of getting the best from their employees.

In this third course in the Human Resources for People Managers specialization, we will discuss the skills and key processes you will need to develop your employees to attain departmental and organizational goals. These skills will include setting clear expectations, providing positive and corrective feedback, and delivering an effective performance appraisal.

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What Will You Learn?

  • Performance Appraisal
  • Human Resources (HR)
  • Performance Management
  • Organizational Culture

Course Content

1. Getting-started-developing-performance-management-systems
Once you have hired good employees, the next step that successful people managers take is to develop the full potential of their employees. Performance management is a process that helps managers achieve the goal of getting the best from their employees. In this third course in the Human Resources for People Managers specialization, we will discuss the skills and key processes you will need to develop your employees to attain department and organizational goals. These skills will include setting clear expectations, providing positive and corrective feedback, and delivering an effective performance appraisal.

  • Developing People (Course Introduction)
    09:00
  • About Larry Bourgerie
    03:00
  • Linking Performance Management to Financial Outcomes (ROI)
    05:00
  • Culture and Performance Management – A Global Perspective
    04:00
  • Performance Management and Performance Review; Aren’t They the Same Thing?
    04:00
  • Purposes and Design Elements of Effective Performance Management
    10:00
  • The Impact of Effective Performance Management Both Internally and Externally
    08:00
  • Strategic Performance Management Model
    07:20
  • Perils of Poorly Implemented Performance Management
    06:00
  • Role of Training in Performance Management Strategy
    07:00
  • Performance Management’s Link to Strategy
    13:00

2. Implementing-performance-management-systems
We will discuss the difference between results and behavior and how to describe and identify performance objectives and standards. You will also learn how to identify employee skills and how you can use this to develop performance standards.

3. Tools-for-effective-performance-management
You will learn the steps for conducting an effective performance review, timing and frequency, and how to create individual development plans for your employees. Another key element in this module is feedback; You will learn the components of effective feedback, the advantages and disadvantages of multirater feedback, and why giving feedback is so important

4. Creating-a-positive-performance-culture
You will learn the fundamentals of creating civility in your organizational cultures, as well as ways to identify and correct incivility, which can weaken your organization's performance. Finally, you will learn about building a culture that focuses on values and strengths.

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